One time user, deleted app. Heres why:
I live in a city in North America where food delivery apps are abundant. There are a few requirements for a good experience: fast delivery, accuracy, and ease of use. Hungryhouse was a poor experience. The order was incomplete, and upon a courteous request for a £5 refund, was only offered £3, which was nice, but did not feel adequate.
We ordered fish n chips for five, with curry chips, tartar sauce and ketchup. No curry. No tartar. And no ketchup arrived. Just fried fish and regular chips, no condiments.
We made requests for sauces in the custom field, but neither the restaurant, nor Hungryhouse (I contacted them via chat), said they had seen the request. The request shows on my order history.
What is the point of custom fields if they are ignored?
Other apps also let you track delivery on your phone. This one didnt have the feature.
Deleted the app. Wont even use the credit given.
Preet182 about
hungryhouse - takeaway food, v2.5.1